Have any questions?
There are the most frequently asked question. If you have any questions, please contact us
We offer a diverse range of Natural items including furniture, decor, and lifestyle products.
Yes, we offer the option for customers to pick up their orders from our warehouse by prior appointment provided. Please Contact Customer service for Warehouse location details.
Delivery times may vary depending on your location and the product ordered. Generally, delivery takes between [2 to 5] Business days.
Shipping costs vary depending on the location. Its calculated at check out, Please check shipping policies for more details.
Yes, you can place orders directly through our website.
Please enquire through our customer service number +971 50 744 8491 to get delivery information.
If you are not completely satisfied with your purchase for any defects or malfunctioning, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. Please refer to our refund and return policy for detailed information.
Natural Variations: Due to the use of natural materials and handcrafted processes, our products may exhibit slight variations in color, texture, or pattern. These variations are not considered defects but rather unique characteristics that add to the individuality and charm of each piece.
We currently don’t offer Customization.
We accept payments via Visa, Mastercard and Apple Pay. All payments must be made in Emirati Dirhams (AED).
No, our prices do not include VAT. VAT is calculated at checkout page.
We occasionally offer special discounts and promotions. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.
Please contact our customer service team with details of your previous purchase, and we will assist you in matching materials for your next purchase.
Yes, you can order multiple quantities of the same design, subject to availability.
Assembly services may be available for certain items. Please inquire with our customer service team for more information.
Certain furniture pieces may be disassembled for ease of moving or travel. Please refer to the product description or contact our customer service team for assistance.