Shipping Policy

Effective Date: May 24, 2024

 

Thank you for choosing SOLIII Home for your home decor and furniture needs. We strive to ensure your orders are delivered promptly and efficiently. Please read our shipping policy carefully to understand how we handle shipping, deliveries, and related matters.

 

1. Free Shipping

We offer free shipping on certain orders. Free shipping eligibility is subject to the purchase value, excluding VAT.

Orders over 2000 AED qualify for free shipping.

 

2. Shipping Fees

Shipping fees are based on the shipping method and delivery location. Below are the shipping fees and estimated delivery times for each shipping method:

Destination	Delivery Time	Shipping Fee (AED)
Dubai	2 - 5 Business Days	50
Sharjah	2 - 5 Business Days	50
Ajman	2 - 5 Business Days	50
Ras Al Khaimah	2 - 5 Business Days	100
Fujairah	2 - 5 Business Days	100
Abu Dhabi	2 - 5 Business Days	100
Al Ain	2 - 5 Business Days	100
Umm al-Quwain	2 - 5 Business Days	75

 

3. Third-Party Supplier

We utilize a third-party supplier to manage and deliver orders.

 

4. Subscriptions

We do not offer subscription-based (recurring) deliveries currently.

 

5. International Shipping

We do not offer international shipping.

 

6. Order Pickups

Customers can opt for in-store pickups (warehouse pickup). Orders eligible for pickup are determined based on purchase criteria and shipment size. Pickups are available on Fridays and Saturdays by appointment only.

 

7. Delayed Orders

In the event of delayed deliveries due to circumstances within or outside of our
control, we will promptly inform the customer and provide a new delivery date.

 

8. Shipping Restrictions

Please note the following shipping restrictions:

• Customers must confirm availability with the delivery company and ensure someone is available to receive the item. Door drops are possible but not advised.
• Deliveries are primarily scheduled for Fridays and Saturdays.

 

9. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us via:

• Phone: +971507448491
• Email: info@solthreehome.com

 

10. Terms and Conditions

Please refer to our Terms and Conditions for additional information regarding our shipping policy. 

 

11. Return Policy

We also have a Return Policy in place. Please refer to our Return Policy for information on returns and exchanges.

 

Version Date

This Shipping Policy is effective as of May 24, 2024